Training Guide

Issue Discount

Apply a line-item or ticket-wide discount without breaking the sale flow.

Before You Start

Confirm you are signed in with the correct permissions and that the customer, ticket, or supplier record you need is open before making changes.

If you want a guided walkthrough for Issue Discount, use the support page or request a personalized demo from the Nuri team.

Open the ticket and decide whether the discount applies to one item or the full sale.
Choose the discount action from the register controls or the line-item menu.
Enter the discount as a percentage or flat amount based on store policy.
Approve any manager prompt or reason-code request before finalizing the change.
Review the new total and complete the sale once the updated amount is correct.