Training Guide

Item Lookup

Find products quickly when a barcode is unavailable or damaged.

Before You Start

Confirm you are signed in with the correct permissions and that the customer, ticket, or supplier record you need is open before making changes.

Need More Help?

If you want a guided walkthrough for Item Lookup, use the support page or request a personalized demo from the Nuri team.

Quick Steps

  1. Open item lookup from the register search controls.
  2. Search by item name, SKU, barcode fragment, department, or vendor details.
  3. Select the correct item from the results list after checking price and package details.
  4. Add the item to the ticket and confirm quantity before moving on.
  5. If the item is missing entirely, use the add-item workflow instead of forcing a bad match.

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